Journal
What a stay actually includes, which rate to book, what to ask before you do — Jay’s hotel and destination notes.
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“Upgraded” Is Not “Guaranteed”: The Room Ladder at Sindhorn Kempinski Bangkok
“There’s an upgrade” and “the upgrade is guaranteed” are a full room category apart. The Sindhorn Kempinski Bangkok put its upgrade ladder in writing, and it shows exactly which room you have to book if a suite with a separate living room…
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Peninsula Time: Check In at 6 a.m., Check Out at 10 p.m., at No Charge
Every Peninsula hotel offers Peninsula Time: check-in as early as 6 a.m. and check-out as late as 10 p.m., at no extra charge — 19 extra hours over one stay. The catch that trips people up: the hotel needs at least 24…
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Before You Shop at Galeries Lafayette in Paris, Get This VIP Pass
A VIP lounge on the third floor, a gift and a taxi back to your hotel once you spend €1,200, and a fast lane for the tax refund — all on one Virtuoso VIP e-pass you cannot apply for online. It comes…
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The Peninsula Tokyo: Two Rates for the Same Room, Same Price — Only One Includes Breakfast
Three nights in a Superior Room at The Peninsula Tokyo cost ¥855,075 whether you book direct or through me, and both rates are refundable. The difference is what comes with it: daily breakfast for two, a USD 100 credit, a welcome gift,…
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What I Actually Do at Virtuoso Travel Week (and Why It Matters to Your Booking)
Every August, the world’s best hotels, estates, private islands and destination specialists fly to one ballroom in Las Vegas to meet advisors table by table. What I negotiate at Virtuoso Travel Week is the part you will never find online.
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Eight Days in the Galápagos: The Least Luxurious Trip I Have Taken, and the Most
No Aman, no Michelin stars, no spa. Of the animals I saw in eight days, seven exist nowhere else on Earth: a 100-year-old tortoise, an albatross that lays a single egg a year, a blue-footed booby doing its courtship dance a few…
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Casa J.K. Place Roma: A Home Around the Corner From the Pantheon
J.K. Place’s fourth hotel opens in Rome at Via dei Prefetti 22, three minutes from the Pantheon: apartment-style suites of up to two bedrooms, designed by Michele Bönan. Booked through Virtuoso or the LHW Leaders Club, the stay includes breakfast, a USD…
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Easter Weekend at The Resort at Pelican Hill: How to Do It, From Someone Who Has
The Bungalows at Pelican Hill: a double-height living room with a fireplace and a terrace looking straight at the Pacific. The Easter egg hunt, the holiday brunch, 30% off three nights — and the extra layer of benefits that comes with booking…
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Four Seasons Resort Tamarindo: The Pacific-Coast Mexico Resort You Will Not Want to Leave
Four Seasons Tamarindo: rooms that open onto a wall of glass, a golf course with the Pacific on one side and palms on the other, a private beach ringed by rock, lobster and crab at dinner, and a sunset hour every single…
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Mauna Kea Beach Hotel After the Renovation: The Big Island’s 1965 Legend Was Worth the Wait
A stay at Mauna Kea Beach Hotel after its full renovation: earth-toned rooms that pull Kauna‘oa Bay indoors, 18 holes along the coast with the Pacific in view from every one, and the old-money character untouched.
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Waking Up in Waikiki: A Hyatt Regency Stay Booked Through Hyatt Privé
Hyatt Regency Waikiki booked through Hyatt Privé: a high-floor ocean-view room, the whole shoreline below the balcony, a handwritten welcome card, breakfast included, and the lights of Waikiki running into the coast at night. What Privé actually added.
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One&Only Mandarina: How to Choose a Treehouse in the Mexican Jungle
Every room at One&Only Mandarina is built into the canopy. Casa Atura or Casa Caracol comes down to three things — height in the trees, size of the pool, angle of the ocean view. The gong and reflecting pool on arrival, the…