Virtuoso hotel · North America

The Towers at Lotte New York Palace

New York · United States

The Towers at Lotte New York Palace occupies a grand address on Madison Avenue in Midtown Manhattan. A FlyBest reservation includes Virtuoso benefits such as a possible arrival upgrade, a daily breakfast credit, a food and beverage credit and a spa credit, adding a touch of ease to the stay.

Virtuoso amenities

Virtuoso 2026 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.

• ↑
  Upgrade on arrival, subject to availability
• ☕
  Daily breakfast credit of $50 per person, for up to two guests per bedroom, served in Villard Restaurant, Pomme Palais Bakery, or via in-room dining (credit is non-cumulative)
• $
  $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
• ✦
  $100 USD Spa credit to be utilized once during stay, applicable towards treatments (excludes products/retail, no cash value if not redeemed in full)
• ⏱
  Early Check-In / Late Check-Out, subject to availability

How these benefits work

At The Towers at Lotte New York Palace, a daily breakfast credit of 50 US dollars per person applies for up to two guests per bedroom, usable at Villard Restaurant, Pomme Palais Bakery, or via in-room dining, and is non-cumulative day to day. A 100 US dollar equivalent food and beverage credit is available during the stay, non-combinable with other offers, not valid on the room rate, and with no cash value if not used in full. A further 100 US dollar spa credit applies once during the stay toward treatments, excluding products and retail, with no cash value if not used in full. Any upgrade is confirmed on arrival, subject to availability. Early check-in and late check-out are requested ahead and confirmed on the day. These are the 2026 Virtuoso reference amenities, and which apply, along with the rate and cancellation terms, follow the live rate for your chosen dates.

Pick your dates and the button carries them into the live rate page; leave them empty and it still works.

Or contact Jay directly: WeChat lashanghai · [email protected]

455 Madison Ave, New York City, NY 10022-6845, United States

Frequently asked questions

Which Virtuoso amenities does The Towers at Lotte New York Palace offer through an advisor booking?

The Virtuoso 2026 directory lists 5 amenities for this hotel: Upgrade on arrival, subject to availability; Daily breakfast credit of $50 per person, for up to two guests per bedroom, served in Villard Restaurant, Pomme Palais Bakery, or…; $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if n…; $100 USD Spa credit to be utilized once during stay, applicable towards treatments (excludes products/retail, no cash value if no…; Early Check-In / Late Check-Out, subject to availability. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.

Is the rate at The Towers at Lotte New York Palace higher when you book through FlyBest?

No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.

Is the room upgrade at The Towers at Lotte New York Palace guaranteed?

No. The directory line reads “Upgrade on arrival, subject to availability”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.

Can the credit at The Towers at Lotte New York Palace be used against the room rate?

The directory line reads “$100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.

How is breakfast handled at The Towers at Lotte New York Palace?

The directory line reads “Daily breakfast credit of $50 per person, for up to two guests per bedroom, served in Villard Restaurant, Pomme Palais Bakery, or via in-room dining…”. Guests or dishes beyond what the line covers are charged by the hotel at its own prices.

About your advisor

FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at [email protected].

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