Virtuoso hotel · North America

Etéreo, Auberge Collection

Riviera Maya · Mexico · Quintana Roo

Etéreo, Auberge Collection is located in Riviera Maya, Mexico, providing a private resort setting for guests. Reservations through FlyBest come with Virtuoso privileges such as an upgrade on arrival, a daily breakfast credit, and a hotel credit for use during the stay, with additional credit for suite bookings and longer visits.

Virtuoso amenities

Virtuoso 2026 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.

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  Upgrade on arrival, subject to availability
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  Daily breakfast credit of $45 per person, for up to two guests per bedroom, served in the restaurant (credit is non-cumulative)
• $
  $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
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  Bookings in our 2 and 3 Bedroom Suites will receive an additional $150 Resort or Hotel credit (for a total of $250 during stay)
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  Stays of 7+ nights will receive an additional $200 Resort or Hotel credit (for a total of $300 during stay, $450 for 2 or 3 bedroom suites)
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  Early

How these benefits work

Etéreo, Auberge Collection carries several layered benefits worth spelling out. The upgrade is confirmed on arrival based on what is available that day, never held in advance. A daily breakfast credit of $45 per person applies for up to two guests per bedroom, served in the restaurant, and this credit does not carry over. A $100 USD equivalent resort or hotel credit is applied to charges during the stay, cannot be combined with other offers, is not valid against the room rate, and has no cash value if not used in full. Bookings in the 2- or 3-bedroom suites receive an additional $150 credit, for $250 total, and stays of 7 nights or more add another $200, bringing the total to $300, or $450 for those suites. Early check-in and late check-out are requested in advance and confirmed on the day. These are the Virtuoso reference amenities for 2026, and which of them applies, along with the rate and cancellation terms, follows the live rate for the dates you choose.

Pick your dates and the button carries them into the live rate page; leave them empty and it still works.

Or contact Jay directly: WeChat lashanghai · flybestorg@gmail.com

Paseo Kanai 15, Municipio de Solidaridad, Quintana Roo, Riviera Maya, 77730, Mexico

Frequently asked questions

Which Virtuoso amenities does Etéreo, Auberge Collection offer through an advisor booking?

The Virtuoso 2026 directory lists 6 amenities for this hotel: Upgrade on arrival, subject to availability; Daily breakfast credit of $45 per person, for up to two guests per bedroom, served in the restaurant (credit is non-cumulative); $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if n…; Bookings in our 2 and 3 Bedroom Suites will receive an additional $150 Resort or Hotel credit (for a total of $250 during stay); Stays of 7+ nights will receive an additional $200 Resort or Hotel credit (for a total of $300 during stay, $450 for 2 or 3 bedro…; Early. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.

Is the rate at Etéreo, Auberge Collection higher when you book through FlyBest?

No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.

Is the room upgrade at Etéreo, Auberge Collection guaranteed?

No. The directory line reads “Upgrade on arrival, subject to availability”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.

Can the credit at Etéreo, Auberge Collection be used against the room rate?

The directory line reads “$100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.

How is breakfast handled at Etéreo, Auberge Collection?

The directory line reads “Daily breakfast credit of $45 per person, for up to two guests per bedroom, served in the restaurant (credit is non-cumulative)”. Guests or dishes beyond what the line covers are charged by the hotel at its own prices.

About your advisor

FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at flybestorg@gmail.com.

More Virtuoso hotels in Riviera Maya

Maroma, A Belmond Hotel, Riviera Maya · Palmaia - The House of AiA · Rosewood Mayakoba · The St. Regis Kanai Resort, Riviera Maya · Waldorf Astoria Riviera Maya · Alila Mayakoba · Banyan Tree Mayakoba

Keep browsing: Riviera Maya · Mexico · North America · Hotel Directory