Virtuoso hotel · North America

Viceroy Riviera Maya

Playa del Carmen · Mexico

Viceroy Riviera Maya offers a quiet resort setting near Xcalacoco beach in Playa del Carmen. Booking through FlyBest brings Virtuoso privileges such as a possible arrival upgrade, daily breakfast for two, and a hotel credit.

Virtuoso amenities

Virtuoso 2026 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.

• ↑
  Upgrade on arrival, subject to availability
• ☕
  Daily Full breakfast for up to two guests per bedroom, served in the restaurant
• $
  $100 USD Equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
• ⏱
  Early Check-In / Late Check-Out , subject to availability

How these benefits work

At Viceroy Riviera Maya, the benefits work as follows during a real stay. Upgrades are confirmed only on arrival, based on that day's availability, and are not reserved in advance. Daily full breakfast is served in the restaurant for up to two guests per bedroom. A separate 100 USD equivalent hotel credit is posted to the room account; it cannot be combined with other offers, does not apply to the room rate, and has no cash value if not used in full. Early check-in and late check-out must likewise be requested ahead and are confirmed on the day, subject to availability. These are the Virtuoso reference amenities for 2026; which apply, along with the rate and cancellation terms, follows the live rate for your chosen dates.

Pick your dates and the button carries them into the live rate page; leave them empty and it still works.

Or contact Jay directly: WeChat lashanghai · flybestorg@gmail.com

Playa Xcalacoco, Frac 7, Playa del Carmen, 77710, Mexico

Frequently asked questions

Which Virtuoso amenities does Viceroy Riviera Maya offer through an advisor booking?

The Virtuoso 2026 directory lists 4 amenities for this hotel: Upgrade on arrival, subject to availability; Daily Full breakfast for up to two guests per bedroom, served in the restaurant; $100 USD Equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if n…; Early Check-In / Late Check-Out , subject to availability. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.

Is the rate at Viceroy Riviera Maya higher when you book through FlyBest?

No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.

Is the room upgrade at Viceroy Riviera Maya guaranteed?

No. The directory line reads “Upgrade on arrival, subject to availability”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.

Can the credit at Viceroy Riviera Maya be used against the room rate?

The directory line reads “$100 USD Equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.

How is breakfast handled at Viceroy Riviera Maya?

The directory line reads “Daily Full breakfast for up to two guests per bedroom, served in the restaurant”. Guests or dishes beyond what the line covers are charged by the hotel at its own prices.

About your advisor

FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at flybestorg@gmail.com.

More Virtuoso hotels in Playa del Carmen

Chablé Maroma · Fairmont Heritage Place Mayakoba · Grand Velas Riviera Maya · Hotel Esencia · La Casa de La Playa · The Riviera Maya EDITION at Kanai

Keep browsing: Playa del Carmen · Mexico · North America · Hotel Directory