Virtuoso hotel · Oceania

SO/ Auckland

Auckland · New Zealand

SO/ Auckland brings a design-forward sensibility to the city centre, making it a stylish choice for an Auckland stay. Through FlyBest, guests receive Virtuoso benefits such as an upgrade on arrival subject to availability, daily buffet breakfast for two, and a credit toward stay expenses.

Virtuoso amenities

Virtuoso 2025 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.

• ↑
  Upgrade on arrival, subject to availability
• ☕
  Daily Buffet breakfast for up to two guests per bedroom, served in the restaurant
• $
  $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
• ⏱
  Early check-in / Late check-out, subject to availability
• ≈
  Complimentary Wi-Fi

How these benefits work

At SO/ Auckland, the upgrade is arranged on arrival, depending on what is unsold that day rather than being reserved in advance. Buffet breakfast is served daily for up to two guests per bedroom, in the restaurant. A $100 USD equivalent resort or hotel credit is available during the stay, settled on the room account; it cannot be combined with other offers, is not valid against the room rate, and has no cash value if not redeemed in full. Early check-in and late check-out follow the same practical terms, requested ahead and confirmed on the day. The property also provides complimentary Wi-Fi. These are the Virtuoso reference amenities for 2025, and which of them apply, along with the rate and cancellation terms, follows the live rate for the dates you choose.

Pick your dates and the button carries them into the live rate page; leave them empty and it still works.

Or contact Jay directly: WeChat lashanghai · flybestorg@gmail.com

67 Customs Street, Corner of Customs Street & Gore Street, Auckland, 1010, New Zealand

Frequently asked questions

Which Virtuoso amenities does SO/ Auckland offer through an advisor booking?

The Virtuoso 2025 directory lists 5 amenities for this hotel: Upgrade on arrival, subject to availability; Daily Buffet breakfast for up to two guests per bedroom, served in the restaurant; $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if n…; Early check-in / Late check-out, subject to availability; Complimentary Wi-Fi. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.

Is the rate at SO/ Auckland higher when you book through FlyBest?

No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.

Is the room upgrade at SO/ Auckland guaranteed?

No. The directory line reads “Upgrade on arrival, subject to availability”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.

Can the credit at SO/ Auckland be used against the room rate?

The directory line reads “$100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.

How is breakfast handled at SO/ Auckland?

The directory line reads “Daily Buffet breakfast for up to two guests per bedroom, served in the restaurant”. Guests or dishes beyond what the line covers are charged by the hotel at its own prices.

About your advisor

FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at flybestorg@gmail.com.

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