Virtuoso hotel · North America
Shangri-La Toronto
Toronto · Canada
Shangri-La Toronto is set on University Avenue, a city hotel that blends Eastern hospitality with contemporary design. Booking with FlyBest brings Virtuoso privileges such as a possible arrival upgrade, daily breakfast for two and a hotel credit to use during the stay.
Property facts
- Rooms
- 202 rooms
- Suites
- 49 suites
- Floors
- 17 floors
- Quality
- Luxury
- Check-in
- 16:00
- Check-out
- 12:00
- Restaurants
- 2 restaurants
- Lounges
- 1 lounges
- Elevators
- 3 elevators
- Connecting rooms
- 22 connecting rooms
- Year built
- 2012
Facts are from the hotel's distributor filing and published sources and may be out of date; confirm check-in and check-out with the hotel.
Virtuoso amenities
Virtuoso 2026 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.
- Upgrade on arrival, subject to availability
- Daily Full breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining
- $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
- Early Check-In / Late Check-Out, subject to availability
How these benefits work
Shangri-La Toronto places a 100 USD equivalent resort or hotel credit on the room account for the stay, not combinable with other offers, not valid against the room rate, and with no cash value if unused. Breakfast is served daily for up to two guests per bedroom, either in the restaurant or via in-room dining. The upgrade is confirmed on arrival according to that day's availability, and early check-in and late check-out are requested in advance and confirmed on the day. These are Virtuoso's 2026 reference benefits, and which apply, along with the rate and cancellation terms, follow the live rate for the dates you choose.
Pick your dates and the button carries them into the live rate page; leave them empty and it still works.
Or contact Jay directly: WeChat lashanghai · [email protected]
188 University Avenue, Toronto, M5H 0A3, Canada
Frequently asked questions
- Which Virtuoso amenities does Shangri-La Toronto offer through an advisor booking?
- The Virtuoso 2026 directory lists 4 amenities for this hotel: Upgrade on arrival, subject to availability; Daily Full breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining; $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if n…; Early Check-In / Late Check-Out, subject to availability. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.
- Is the rate at Shangri-La Toronto higher when you book through FlyBest?
- No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.
- Is the room upgrade at Shangri-La Toronto guaranteed?
- No. The directory line reads “Upgrade on arrival, subject to availability”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.
- Can the credit at Shangri-La Toronto be used against the room rate?
- The directory line reads “$100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.
- How is breakfast handled at Shangri-La Toronto?
- The directory line reads “Daily Full breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining”. Guests or dishes beyond what the line covers are charged by the hotel at its own prices.
About your advisor
FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at [email protected].
More Virtuoso hotels in Toronto
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