Virtuoso hotel · South America

Casa San Agustin

Cartagena · Colombia

Casa San Agustin is a boutique hotel set within a historic building in Cartagena, Colombia. Guests booking through FlyBest receive Virtuoso benefits, including a possible arrival upgrade, daily breakfast for two, and a hotel credit to use during the stay.

Virtuoso amenities

Virtuoso 2026 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.

• ↑
  Upgrade on arrival, subject to availability
• ☕
  Daily Full breakfast for up to two guests per bedroom, served in the restaurant (room service has extra charges)
• $
  100 USD Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
• ⏱
  Early Check-In / Late Check-Out, subject to availability

How these benefits work

A stay at Casa San Agustin includes a 100 USD resort or hotel credit, posted to the room account for use during the stay, not combinable with other offers, not valid on the room rate, and with no cash value if not used in full. Breakfast is a daily full breakfast for up to two guests per bedroom, served in the restaurant, with room service carrying an extra charge. The room upgrade is confirmed only on arrival, depending on that day's availability. Early check-in and late check-out follow the same practice, requested in advance and confirmed on the day. These are the property's listed Virtuoso benefits for the year; which ones apply, along with the rate and cancellation terms, follow the live rate for your chosen dates.

Pick your dates and the button carries them into the live rate page; leave them empty and it still works.

Or contact Jay directly: WeChat lashanghai · [email protected]

Calle de la Universidad No.36 - 44, Centro - Downtown (Old City), Cartagena, 13001, Colombia

Frequently asked questions

Which Virtuoso amenities does Casa San Agustin offer through an advisor booking?

The Virtuoso 2026 directory lists 4 amenities for this hotel: Upgrade on arrival, subject to availability; Daily Full breakfast for up to two guests per bedroom, served in the restaurant (room service has extra charges); 100 USD Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed…; Early Check-In / Late Check-Out, subject to availability. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.

Is the rate at Casa San Agustin higher when you book through FlyBest?

No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.

Is the room upgrade at Casa San Agustin guaranteed?

No. The directory line reads “Upgrade on arrival, subject to availability”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.

Can the credit at Casa San Agustin be used against the room rate?

The directory line reads “100 USD Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.

How is breakfast handled at Casa San Agustin?

The directory line reads “Daily Full breakfast for up to two guests per bedroom, served in the restaurant (room service has extra charges)”. Guests or dishes beyond what the line covers are charged by the hotel at its own prices.

About your advisor

FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at [email protected].

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