Virtuoso hotel · North America
Casa Polanco
Mexico City · Mexico
Casa Polanco provides an intimate, boutique-style stay in Mexico City's Polanco area. Reservations made through FlyBest include Virtuoso benefits such as in-room breakfast and a dining credit, with longer stays earning additional credit.
Property facts
- Rooms
- 1 rooms
- Floors
- 1 floors
- Quality
- Regular
- Check-in
- 15:00
- Check-out
- 11:00
- Restaurants
- 1 restaurants
- Year built
- 2022
- Guest rooms renovated
- 2022
- Public areas renovated
- 2022
Facts are from the hotel's distributor filing and published sources and may be out of date; confirm check-in and check-out with the hotel.
Virtuoso amenities
Virtuoso 2026 reference amenities. Which amenities apply, the rate and the cancellation terms all follow the live rate for the dates you choose.
- Upgrade on arrival, subject to availability Daily breakfast for up to two guests per bedroom, served via in-room dining (already included in property rates)
- $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
- Stays of 5+ nights will receive an additional $100 credit (for a total of $200 during stay)
- Stays of 7+ nights will receive an additional $200 credit (for a total of $300 during stay)
- Early check-in / Late check-out, subject to availability
How these benefits work
With Casa Polanco, here is what the listed benefits mean in practice. Any upgrade is confirmed on arrival, depending on what is unsold that day, not reserved beforehand. Daily breakfast for up to two guests per bedroom is delivered via in-room dining and is already built into the property rate. A separate 100 USD equivalent food and beverage credit is posted to the room account; it cannot be combined with other offers, does not apply to the room rate, and has no cash value if unused. Stays of five nights or more add another 100 USD (200 total), and stays of seven nights or more add a further 200 USD (300 total). Early check-in and late check-out must be requested in advance and are confirmed on the day. These are the Virtuoso reference amenities for 2026; which apply, along with the rate and cancellation terms, follows the live rate for your chosen dates.
Pick your dates and the button carries them into the live rate page; leave them empty and it still works.
Or contact Jay directly: WeChat lashanghai · [email protected]
Luis G Urbina 84, Mexico City, 11560, Mexico
Frequently asked questions
- Which Virtuoso amenities does Casa Polanco offer through an advisor booking?
- The Virtuoso 2026 directory lists 5 amenities for this hotel: Upgrade on arrival, subject to availability Daily breakfast for up to two guests per bedroom, served via in-room dining (already…; $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if n…; Stays of 5+ nights will receive an additional $100 credit (for a total of $200 during stay); Stays of 7+ nights will receive an additional $200 credit (for a total of $300 during stay); Early check-in / Late check-out, subject to availability. These are the reference amenities from the directory; which of them applies follows the live rate for the dates you choose.
- Is the rate at Casa Polanco higher when you book through FlyBest?
- No. The live rate comes from the hotel's own inventory; we add no mark-up and charge no service fee. A rate carrying the Virtuoso amenities is normally the same price as the public rate for the same room, though different rate codes can differ in price, breakfast and cancellation terms, so the live rate page is what to go by before you book.
- Is the room upgrade at Casa Polanco guaranteed?
- No. The directory line reads “Upgrade on arrival, subject to availability Daily breakfast for up to two guests per bedroom, served via in-room dining (already included in property…”: the hotel arranges it from whatever is unsold that day, so it cannot be locked in beforehand and a particular room type cannot be promised. If the upgrade matters for this trip, say so when you book and we will put the request to the hotel.
- Can the credit at Casa Polanco be used against the room rate?
- The directory line reads “$100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)”. The credit is for on-property spending during the stay, settled on the room account at check-out, and cannot be applied to the room rate. It cannot be combined with other offers. Anything left unused has no cash value.
About your advisor
FlyBest is the independent advisory of Jay Yan, a Virtuoso travel advisor who works in English and Chinese on hotels, flights and whole itineraries. The amenities on this page are taken from the official Virtuoso directory, and bookings are placed through the advisor channel — no mark-up, no service fee. Questions are welcome at [email protected].
More Virtuoso hotels in Mexico City
Las Alcobas, a Luxury Collection Hotel, Mexico City · Park Hyatt Mexico City Polanco · Sofitel Mexico City Reforma · The Ritz-Carlton, Mexico City · The St. Regis Mexico City · Alexander Hotel
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